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Zoom Virtual Agent extends the Zoom ecosystem by delivering AI-driven chatbots capable of handling routine inquiries and customer interactions. Instead of directing users to generic FAQs or overworked support teams, the agent provides swift, accurate resolutions. Over time, as the chatbot refines its understanding of common requests and brand-specific FAQs, it supports smoother, faster customer experiences, elevating overall brand trust and satisfaction.
- AI chatbot for customer service